Ideas & Enhancements

Add a Time Entry when Tagging Emails

When tagging an email, we should be able to make a time entry at the same time. As it is now, I have to tage the email and then go back in and make an entry for the email I just sent or received. If the case has time tracking turned on, there should be an option when tagging to track the time.

  • Guest
  • Apr 12 2023
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