Ideas & Enhancements

Replies to email auto tagged, and sent from Neos not OL

When replying to an email from Neos, it should reply from the system, enabling the user to be able to send documents from the case and auto-tagging the email to the case at the same time

  • Guest
  • Mar 18 2024
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  • Guest commented
    24 Jun 15:36

    If we're emailing from within a case, it only makes sense that the email is related to the case and should be auto tagged.

  • Guest commented
    04 Apr 11:26

    PLEASE!

  • Guest commented
    26 Mar 13:22

    Would be such a time saver

  • Guest commented
    25 Mar 15:39

    Please fix this!