Ideas & Enhancements

Neos - Automatic Tagging for Newly Generated Emails

The functionality to have the newly generated emails be automatically tagged to the case in which it originated.

Similar to ideas 700 and 710.

  • Guest
  • Feb 22 2021
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    • Guest commented
      January 26, 2022 14:24

      WHY CAN'T NEOS HAVE AT LEAST THE SAME FUNCTIONALITY OF NEEDLES? NEEDLES HAS AUTOMATICALLY TAGGED EMAILS GENERATED FROM THE CASE TO THE CASE FOR 20 YEARS!

    • Guest commented
      February 26, 2021 19:19

      I think the original poster is referring to emails that follow in the same email thread, right? If so, I vote for this too!