Problem when entering a new Party or Provider into Neos: When entering an address for a party, if there is no zip code extension, Neos auto-fills the City, State, County and Country, which is great. However, if there is a zip code extension, Neos erases the auto-filled City, State, County and Country. Please fix this, because having the auto-fill info is helpful.
Guest
As a short term workaround, we just found that if you hit save on the provider then the pencil on the address and manually add the dash 4 digit extension on zip code, the edit will stay.
But in general yes please update the program to support auto-fill city, state, county, country when entering zip codes with extension without us having to do a bunch of extra steps, as zip code extensions are crucial for getting mail to where it needs to go.