Whenever the user uses the zip code 92509 for Jurupa Valley, California it doesn't auto populate with this option. It seems that the API Neos interacts with, or our own data that we retrieve this information from doesn't contain Jurupa Valley as a valid city, or town for the zip code 92509.
This can cause issue with keeping address for parties, and providers correct in the firm's system.
Please add this zip code to the system, or request it be added to the API which we retrieve this information from.
Tested in: Support-Prod