Ideas & Enhancements

Option to open a case in Neos that an email is tagged to from outlook

Add a button to the outlook insert tab that will open a case in Neos that the selected email is already tagged to. Users would not have to pull up the add-in to see the case that the email is tagged to and then search it up in Neos just to open the case. It would save users lots of time when reviewing emails.

  • Guest
  • Apr 25 2023
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  • Guest commented
    09 Jan 03:41

    agree, reciprocal access to data is essential to effective efficiency