When sending a message from a case and the "Re/Client:" value matches the entered "From:" value, accept the from value with out the prompt window asking to update\change the association with the case. This will speed up the message process when a client calls on their case.
Updated:
When sending a message from a case and the "Re/Client:" value matches the entered "From:" value, accept the from value with out the prompt window asking to update\change the association with the case. This will speed up the message process when a client calls on their case.