The Notification Bell is disorganized and overwhelming in my opinion. The only organizing factor is the time of the notifications.
I get emails when my attorney sends me a neos message and I get emails when my clients add something to case status, but I can't get an email sent to my outlook when my clients text me for some reason. It would really help me organize my work, especially if I have clients who work late hours. I need to be able to see their texts in my email first thing when I get in instead of waiting to open Neos and slog through notifications on the bell.
Outlook is the first thing I open when I start the day and I think my clients' text messages should be there. I have my Ring Central send me emails when I miss a call or have a voicemail, so texts are part of that caliber.
Thank you for listening. Please vote for this even if you love the notifications bell! People need to manage their work and communication in a way that makes sense to them, especially attorneys who might be someplace else and can't go into Neos right away. I would appreciate it.
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