This idea has been merged into another idea. To comment or vote on this idea, please visit NEED50-I-3123 Email from case, add assigned staff to list of emails, allow CC and BCC. .
To be able to select staff email in the drop down in notes, instead of manually inputting email every time
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Commenting to bump this one up on the trending list so Neos might actually mark this or one of the many similar ideas as future consideration. There's zero reason case assigned staff emails shouldn't appear in any email dropdown in a case. It's exhausting typing them in as custom items multiple times a day, particularly since we cannot attach/link a document to a posted message.
100000% need this !!
Commenting to bump this up as it's very annoying this feature doesn't exist.
This would be very helpful.
absolutely necessary function
For sure!!
Please add to enhancements asap.