The ability to automatically have the Recipients field be filled with a preset of emails would hasten the process for firms that need to frequently send emails internally.
Example: You need to email 5 users in your firm and send them a Note from Neos. Having their names autofill or be selectable despite not being on the Case would reduce the processing time by bounds.
Guest
IMPERATIVE!!! or a company contacts area where we can load all company contacts and have access to a list of internal people to email to.