Ideas & Enhancements

This is going to be the reason I leave Neos. 20 months now and nothing has changed. Is there anyone saying that this shouldn't change? Neos is starting to waste more time than it saves.

While the notes tab can now contain more than fifty notes, they were looking for the ability to examine the note details and click the arrow keys at the top of the page to navigate easily between all of the notes in any given case.

any updates to this improvement being implemented? Its impossible to read notes smoothly with how they only let you see small batches at a time, and then if you just click on each note separately to view the side panel preview (which is very annoying and hard to keep track of your place) the notes show up super small. the notes used to work GREAT in Needles and Neos before this change. Its making me want to change programs. My entire office complains about it daily.

I agree, We should be able to see all notes

I agree. Please make the change. Thank you.

Agree to the change

Agree. Please make this change happen.

Agree to make this change happen!

Agree to the change

I agree that this change be made.

this change should be made

Agree. This change should be made to allow a view of all notes together.

Yes this change should be made.

We should have the option of choosing to load all notes and scroll through vs. only get them in increments of 50. This is the heighth of aggravation. Can you imagine only being able to flip through the pages of a book only 50 pages at a time?

The fact that when you open different notes, they frequently alter the quantity of numbers in the batch (upper right corner) depending on whether you open from the bottom, top, or middle confuses me much. If the numbers are always changing, how are individuals supposed to remember which notes they have read? run 3

So annoying that we can’t read through the notes from start to finish or vice versa. Really difficult to follow a case when you can’t do this!

We seem to have issues with the ability to use the arrow in the right corner of the reading pain of a Neos notes. We should be able to go through the entire list it seems to stop at random intervals. One of our cases has about 112 notes but in the top right corner, it will only let me go between 1 to 50. Then after scrolling through the list and coming back up to the top selecting a different entry it will only go 0 – 12.

It is a royal pain. And sometimes it will only load 2 cause there are 52 notes.... and it won't cross the line. It is very inconsistent in what it loads.

I find it very confusing that now, when you open various notes, they keep changing the amount of numbers in the batch (upper right corner) depending on if you open from the bottom or top or middle. How do people keep track of which notes they have looked at if they keep changing the numbers? i want to open the first note and flip through every single note in the file when i'm reviewing the file. or if i open in the middle, i want to flip through all notes to the end. This update is terrible. Everyone complains at our office about it. and the fact the email notes now default to opening at the bottom of the chain is also disruptive and annoying.

I work specifically with evaluating cases for demand in Pre Litigation and then again in Litigation where there are essentially HUNDREDS of case notes that I need to review daily in order to synopsize all that has gone on in a file since the very first intake call. This 50 note view has essentially handicapped everything I do related to helping place value and authority on a case day to day. I look at almost EVERY case and this inability to see more than 30 notes (I never get 50 to load) has doubled my time for a normal 30 minutes to one hour review.