Browse Cases - there should be a way to remove the cases marked as dormant from an open status so they do not appear on the open case list. Instead it requires you to mark the dormant to see only “dormant” cases separate. You should be able to see an open case list without the dormant case by choice. Checklist items are not suspended when cases are marked dormant there should be an option to mark all open items as done or N/A upon marking a case dormant but still allow you to add checklist items as and when needed
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