Currently, the "How did you hear about us?" field under General Information in the Case tab on all cases cannot be edited or pulled into a report in any way. This field should be a mini directory that can be edited - perhaps under the Mini Directories section of Settings - so that additional options can be added or allow the field to be disabled altogether. There should also be a way to pull that data into a report.
Edit: This field should also be available to add to Intake Templates.
Guest
This field should also be available to add to Intake Templates.