Ideas & Enhancements

Add ability to merge a closed or active intake into a existing case

Adding this ability will allow users to keep necessary info from the intake but remove the extra intake entry that will appear when searching up the party.

  • Guest
  • Feb 10 2025
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    • Guest commented
      10 Feb 21:56

      sometimes we open leads into cases and find out later there is an existing case or lead/intake of the same client, weather its closed or opened. it would be great if we can merge cases if need be when the intake is a already opened.