Ideas & Enhancements

Add option to change which drawer paper pulls from for Stamps.com integration

When trying to print the envelopes from Stamps.com it is not giving us the option to choose which paper drawer to pull from therefore making the intregration useless for us. Can you make a change to add in that feature?

  • Guest
  • Feb 6 2025
  • Unlikely to implement
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    • Admin
      Kristin Belkofer commented
      05 Mar 21:27

      Printer settings are unable to be controlled by Neos, however, here are 2 potential solutions for you:

      Option 1. Change the default pdf application to adobe instead of your web browser, which will give you the standard printing window instead of browser print options. Here is a guide on how to do that: https://helpx.adobe.com/acrobat/kb/not-default-pdf-owner-windows10.html#:~:text=Microsoft%20Edge%20is%20the%20default,Properties%20dialog%20box%2C%20select%20Change.

      Option 2. After selecting to print the label, choose the addition printing setting options, and if you still don't see which drawer, you can then choose "print using system dialog". One of those more advanced printing options should give you the advanced capabilities you are looking for.