Ideas & Enhancements

Singular note for all messages

In notes, a singular thread for messages would be very helpful. This would be in the "All notes" tab under notes, just how it appears under the "text messages" tab - that's how it should be under all notes. If a client decides to send 20 pictures through a text thread, I would like it to not have each attachment appear as note (it can overshadow other notes). Instead, just have one note, where all messages will go to, and once clicked will show the entire thread (just how it already does under the "text messages" tab in notes).

  • Guest
  • Oct 30 2024
  • Attach files
  • Guest commented
    November 21, 2024 14:27

    This would be incredibly helpful. Many text messages sent by clients do not stand on their own since they are responses to questions and just seeing a random answer without the question isn't useful. For texts, it makes sense to see the thread to get the full context of the conversation.