I wish there was a way for neos to automatically tag emails to a case - even if it could just tag the replies thread to the case in neos instead of having to tag every email every time.
If it's unable to tag replies automatically, it would be helpful if the Neos ribbon didn't show up as that is misleading.
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If it's unable to tag replies automatically, it would be helpful if the Neos ribbon didn't show up as that is misleading.