Ideas & Enhancements

Multiple phone logs open in Communications Center

Need to be able to have multiple phone logs open in Communications Center, as I am often not finished typing my notes from one phone call before I have to take another call. Then I go back in and finish my notes later. It appears I must click save on the entry even if I am not finished with my notes, or choosing a new phone log will override it. But if I save the phone log it disappears and I do not remember what case it was in to go back and finish my note. I will often need to have 3, 4, 5 phone call entry logs open at once.

  • Guest
  • Jun 2 2023
  • Attach files