A user uses a provider often that is named SSA. When you go to search for SSA the search will pull every single name in Neos with the letter S S A in alphabetical order. So you will have to scroll through 50 names to find the actual provider that is named SSA.
If Neos allowed for exact searches it would make the search feature much more user friendly and time saving.
Try searching "SSA-" city. That should narrow it down.