It is custom in almost every practice (firm or doctor's office) that documents are sorted by the most recently saved document. If Neos can't provide their customers with the ability to sort in the folder view, then Neos, should at least change the folder view to sort automatically by most recent date. I've worked in other case management programs and it is standard to have documents sort by most recently date, not alphabetically (which is not helpful at all when dealing with hundreds of documents).
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